Privacy Policy

Last Updated: January 2026

This Privacy Policy describes how teal-birch ("we", "us", or "our") collects, uses, and protects information when you visit our website teal-birch.com or engage with our culinary education services.

Information We Collect

We collect information that you voluntarily provide when using our services:

• Contact Information: Name, email address, and any details you include in enquiry forms
• Booking Information: Course preferences, dietary requirements, and scheduling requests
• Communication Records: Correspondence you send to us via email or contact forms

We also collect certain information automatically when you visit our website:

• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• General geographic location based on IP address

How We Use Your Information

We use collected information for the following purposes:

• Processing and confirming course bookings
• Responding to enquiries and providing customer support
• Sending booking confirmations and course-related communications
• Improving our website and services based on usage patterns
• Complying with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist with website hosting and email delivery
• Professional advisors such as accountants or legal counsel when necessary
• Authorities when required by law or to protect our legal rights

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about how we use cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

teal-birch
42 Harbour Street
Sydney NSW 2000
Australia
Email: [email protected]